Terms and Conditions

Welcome to the iCCI platform, the first Arab platform for creative industries in Egypt and the Arab world. We thank you for reading the terms and conditions of the platform, which are the basic reference for deciding disputes that may occur between the iCCI platform and one or some of the subscribers, or between the subscribers among themselves. Proper use is The iCCI platform depends on what is stated on this page, and subscription cannot be accepted unless you agree to the terms and conditions that will be stated on this page.


General Provisions
* Users of the iCCI platform are obligated to respect each other, in terms of their gender, color, creed..., and it is strictly prohibited to request or implement services that include insulting, insulting, or degrading countries, personalities, sects, or beliefs.
* Users adhere to the principles of general morality stipulated in Egyptian laws, and do not request or implement any services that contain any type of pornography, pornography, defamation, harassment, or threats... This provision applies to the content of artistic works, offers, and messages.
* Users of the iCCI platform adhere to the principles of intellectual property rights, and do not violate copyrights, trademarks, patents, and works of creators... except with prior permission from the rights owner as stipulated in the laws in this field.
* Users of the iCCI platform adhere to the principles of transparency and do not conceal the truth of their work or present work that appears on the surface to be contrary to what is on the inside.
* Any dispute or claim arising from or in connection with this platform must be governed by and construed in accordance with the laws of the Arab Republic of Egypt.


the conditions
Registration and membership
iCCI is a commercial website and includes financial transactions. Therefore, it is required to register on the site with correct information, and the user is the only one who guarantees and bears responsibility for this information, and he must provide the required documents to prove this data if requested.
* The subscriber chooses a username that is clear and understandable, and does not include company names or phrases that contradict the provisions stipulated on this page.
* The iCCI platform requires that the user be over 18 years old, and the platform has the right to request official documents proving this.
* It is strictly prohibited to create more than one account for the same person, and anyone who encounters any problems with his account can write to the administration to resolve them (info@iculture-eg.org).
* The user is not entitled to use expressions that indicate incitement, hatred, or insulting others within his personal profile, and he is also prohibited from promoting other competing companies.

Samples of artistic or literary works

* Subscribers to the iCCI platform are obligated to give a sample or samples of their artistic works with the aim of being recognized by the public and owners of artistic and literary projects.
* Samples of artistic works must absolutely belong to their owners, and it is prohibited to use works by other people to support the subscriber’s profile.
*Samples of artwork added to the profile cannot be AI generated and anyone doing so will have their account banned.
* The iCCI platform has the right to delete subscribers who violate its terms and conditions before or after displaying their artistic works or even after paying the subscription fee in general.

Financial transactions
* It is preferable that all financial transactions take place from within the site, but the subscriber has the right to offer or request any financial transaction outside it based on submitting a request via e-mail (info@iculture-eg.org).
* It is not possible in all cases and in any way to avoid or postpone payment of the monthly subscription to the iCCI platform
* The subscriber does not receive the stipulated services until after completing the full payment of the monthly subscriptions required for the iCCI platform
* All participants use legitimate means of paying and receiving funds in their own possession.
* The platform subscription is subject to increase or decrease as required, and this will be noted if it is changed.
*We accept online payments using Visa and MasterCard credit/debit cards in Egyptian Pounds (or any other agreed currencies).

Account suspension
* The iCCI platform has the right to suspend the account of any subscriber unless he adheres to the terms and conditions of the platform.

Refund and Cancellation Policy
• The subscription request can be canceled in these cases:
- Both the subscriber and the service provider agreed to the cancellation.
- The service provider requested cancellation because he cannot provide the service.
- The subscriber requested cancellation due to his dissatisfaction with the service provided (after our technical support team studied his situation and approved it). In this case, the expenses of the services received by the subscriber will be deducted, and the subscriber will bear the commission expenses imposed by the method used for payment.
• Refunds will only be processed through the original payment method.
• Money cannot be refunded if the service is provided in full.
• The full amount will be refunded only if no services are obtained. If a refund is requested after obtaining services, it will be estimated by the service provider and deducted from the amount in addition to taxes and expenses, before the amount is returned to the applicant.
• The subscriber can cancel the subscription within 7 days of payment, by submitting a cancellation request to the email (info@iculture-eg.org). This method is the only way to request cancellation within 7 days of payment, and after this period it is not possible to cancel Subscription.
• Refunds can take up to two months from the refund request.